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FAQ

What is the IWK Foundation DIY Program?

The IWK Foundation DIY program provides donors with a personalized way to fundraise for IWK Health as an individual, or together as a team. DIY fundraisers are customizable, whether it be a celebration or event for the IWK.

There are many ways you can DIY fundraise for the IWK! Such as celebrating a birthday or milestone, or holding an event, like a bake sale or sporting tournament. Do you have an idea that’s outside of the box? DIY for the IWK!

To help promote your fundraising efforts you can download our DIY Social Graphics and our DIY Birthday Social Graphics to share on your social media channels.

If you have additional questions, please contact us at foundation@iwkfoundation.org.

Registration

I did not receive my registration confirmation, who do I contact?

Your registration will be emailed to the address that you provided during registration. If you did not receive your confirmation email, please contact the IWK Foundation at foundation@iwkfoundation.org or call 902-470-8085 or 1-800-595-2266.

Communications

How do I get my name removed from your email list?

If you would no longer like to receive communication from the IWK Foundation, please email the IWK Foundation at foundation@iwkfoundation.org or call 902-470-8085 or 1-800-595-2266.

How do I update my contact information once I’ve registered?


Please email us at foundation@iwkfoundation.org or call 902-470-8085 or 1-800-595-2266 so that we can update your record.

Do you sell, trade, or exchange my donation information with anyone else?

Your privacy is extremely important to us. We will never provide your personal information to anyone outside of our organization, unless required by law.

Donations

I did not receive my tax receipt for my donation, who do I contact?

The IWK Foundation will issue you a tax receipt for all donations of $20 or more. If you have not received your tax receipt within 24 hours of making your donation, please email the IWK Foundation at foundation@iwkfoundation.org or call us at 902-470-8085 or 1-800-595-2266 and we will issue you a duplicate receipt.

The amount/information on my receipt is incorrect. How do I get a new receipt?

If you accidently receive a tax receipt with incorrect information, we will happily provide you with a new receipt immediately. Please email the IWK Foundation at foundation@iwkfoundation.org or call us at 902-470-8085 or 1-800-595-2266.

I have misplaced my tax receipt, can I get a new one?

Absolutely! Please contact the IWK Foundation directly at foundation@iwkfoundation.org or call us at 902-470-8085 or 1-800-595-2266 and we will issue you a duplicate tax receipt.

Individual vs Team

Team DIY Fundraising

In Team DIY Fundraising, participants unite to form teams or host events, each with its own fundraising goal. This collaborative approach empowers team members and participants to collectively raise funds for a designated cause or campaign, or to honor contributions on behalf of multiple people. Through teamwork, camaraderie, and healthy competition, participants forge a shared purpose, fostering a sense of unity and achievement. These fundraisers are tied to the name of team fundraiser, and contributions from each team member are viewable on the team page.

  • Team Creation: Participants have the ability to create teams within the platform, specifying team names, goals, and objectives.
  • Team Management: Team captains can manage team settings, invite members to join, and monitor team progress towards fundraising goals.
  • Collaboration Tools: Teams receive communication tools such as email templates and social media content.
  • Visibility: Team fundraising pages are featured on the platform, making it easy for supporters to discover and contribute to team fundraisers.
  • Collective Tracking: Progress towards the team's fundraising goal is tracked collectively, with updates and milestones visible to all team members and supporters.

Individual DIY Fundraising

Individual DIY Fundraising empowers participants to embark on solo fundraising journeys, distinct from team endeavors. Each individual sets their personal fundraising goal and embarks on an independent quest to garner support from their network of friends, family, and allies. These fundraisers are tied to the name of a single fundraiser.

  • Personal Fundraising Pages: Participants can create personalized fundraising pages, where they can share their story, set fundraising goals, and track progress towards those goals.
  • Customization Options: Individuals have the freedom to update their fundraising pages to engage supporters.
  • Communication Tools: Individuals receive email templates, social media content to help individuals reach out to their network and solicit donations effectively.
  • Autonomy: Participants have control over their fundraising efforts, including setting goals, managing donor relationships, and planning fundraising activities.
  • Visibility: Individual fundraising pages are searchable within the platform, allowing supporters to find and contribute to specific fundraisers by searching for the participant's name.

Differences:

  • Team fundraising emphasizes collaboration and collective efforts towards a shared goal, whereas individual fundraising focuses on personal autonomy and self-directed fundraising initiatives.
  • Team fundraising pages showcase the collective efforts of team members, while individual fundraising pages highlight the personal story and mission of the individual fundraiser.
  • Individual fundraisers have sole control over their fundraising pages and communications, while team captains or administrators may have additional management responsibilities for team fundraisers.
  • Individual fundraisers are tied to the name of a single, individual fundraiser.